Last Updated: June 18, 2025

Welcome to Joy Trends! These Terms and Conditions (“Terms”) govern your access to and use of our website located at https://joytrends.com (the “Site”), including all products and services offered through it. By using the Site, you agree to be bound by these Terms. Please read them carefully.

1. Eligibility & Acceptance

By using this Site, you represent that you are at least 18 years old or have the consent of a parent or legal guardian. If you do not agree with these Terms, you must not access or use the Site.

2. Use of the Site

You agree to:

  • Use the Site for lawful purposes only.
  • Not engage in any activity that could damage, disable, or impair the Site or its functionality.
  • Not attempt to gain unauthorized access to any part of the Site or its related systems.

We reserve the right to restrict or terminate access for any user who violates these Terms.

3. Account Registration

To access certain features or place orders, you may be required to create an account. You agree to:

  • Provide accurate and up-to-date information.
  • Keep your login credentials confidential.
  • Accept responsibility for all activities that occur under your account.

Joy Trends is not liable for any loss or damage resulting from your failure to protect your account credentials.

4. Orders & Fulfillment

We partner with third-party providers such as Printful and Zendrop to fulfill your orders. Once an order is placed:

  • It is typically processed within 2–5 business days.
  • Fulfillment, shipping, and handling are handled by our partners on our behalf.
  • Orders are final once they begin production or are handed off to shipping carriers.

For shipping details, delivery estimates, and order tracking, please refer to our Shipping Policy.

5. Pricing & Payment

All prices are displayed in U.S. Dollars (USD) unless otherwise noted. By placing an order, you agree to:

  • Pay the full amount at checkout, including applicable taxes and shipping.
  • Use a valid payment method accepted by our secure third-party processors (e.g., Stripe, PayPal, Razorpay).
  • Bear any international customs duties or VAT as per your location.

Prices are subject to change at any time without prior notice.

6. Shipping & Delivery

Shipping timelines and costs vary based on your location, selected products, and fulfillment partner. Please review our full Shipping Policy for estimated delivery times, tracking, customs responsibilities, and address accuracy requirements.

7. Returns, Replacements & Refunds

Because most products are custom-made, we only accept return or replacement requests in the case of:

  • Damaged items
  • Defective prints or misprints
  • Incorrect items received

You must submit a claim within 7 days of delivery. Learn more about eligibility and instructions in our Return Policy.

8. Intellectual Property

All content on the Site—including product designs, graphics, logos, written content, and software—is the property of Joy Trends or its licensors and is protected by intellectual property laws.

You may not reproduce, modify, republish, or distribute any content from this Site without our written permission.

9. User Content & Conduct

If you submit content such as reviews, comments, or media:

  • You grant Joy Trends a royalty-free, worldwide license to use, display, and distribute that content.
  • You must not post content that is offensive, unlawful, infringing, or misleading.

We reserve the right to remove any user content at our discretion.

10. Third-Party Services

Our Site may contain links to or integrations with third-party services (e.g., Printful, Zendrop, shipping carriers, payment gateways). We are not responsible for the policies, content, or performance of these external sites or providers.

11. Disclaimer of Warranties

The Site and all products are provided “as is” and “as available” without warranties of any kind. We do not guarantee that:

  • The Site will operate without interruptions or errors.
  • Product colors, materials, or dimensions will appear exactly as shown online.
  • Products will meet specific expectations or intended results.

Any reliance on the Site or its content is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Joy Trends shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of data, profits, or business opportunities.
  • Shipping delays, fulfillment issues, or errors caused by third-party providers.

Our maximum liability, if any, will not exceed the total amount paid for the order in question.

13. Governing Law

These Terms shall be governed by and construed under the laws of the United States. All legal proceedings arising out of these Terms shall be filed in the applicable courts within the U.S., and you consent to such jurisdiction.

14. Changes to Terms

We may update these Terms at any time. The “Effective Date” above will reflect the most recent version. Your continued use of the Site after updates constitutes acceptance of the new Terms.

15. Contact Us

For questions or concerns about these Terms & Conditions, please contact us at:

📧 Email: info@joytrends.com